Kargo politikası

Thank you for visiting and shopping at Elvora Kitchen. The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

In cases of high order volume, processing times may be slightly delayed. If a significant delay occurs, we will notify you via email.

2. Shipping & Delivery Times

Elvora Kitchen operates under a dropshipping model. Products may be shipped directly from our international suppliers and fulfillment partners.

Estimated delivery times:

  • International Orders: Typically 7–21 business days

Delivery times are estimates and may vary depending on:

  • Destination country

  • Customs procedures

  • Carrier delays

  • Supplier handling times

We cannot guarantee exact delivery dates.

3. Shipping Costs

Shipping fees (if applicable) are calculated and displayed at checkout. Promotional free shipping offers may be available from time to time.

4. Customs, Duties, and Taxes

For international shipments, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Elvora Kitchen has no control over these fees and cannot predict their amount.

5. Shipment Delays

Delays may occur due to circumstances beyond our control, including but not limited to:

  • Logistics disruptions

  • Customs inspections

  • Carrier-related issues

  • Supplier delays

Elvora Kitchen is not liable for such delays.

6. Incorrect Address & Delivery Issues

Customers are responsible for providing accurate shipping information. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses.

If an order is returned to the sender due to address errors, additional shipping charges may apply.

7. Lost or Stolen Packages

Once an order has been handed over to the shipping carrier, responsibility for delivery lies with the carrier. Elvora Kitchen is not responsible for lost or stolen packages marked as delivered.

Customers should contact the carrier directly for resolution.

8. Tracking Information

Where available, tracking details will be provided via email after shipment. Please allow time for tracking updates to appear in the system.

9. Contact Us

If you have any questions regarding your shipment, please contact us:

Elvora Kitchen
Email: elvorakitchen@gmail.com