Privacy policy
This Privacy Policy explains how Elvora Kitchen collects, uses and shares your personal information when you visit our website or make a purchase.
1. Information we collect
When you visit our website, we may collect information about your device, such as your browser, IP address, time zone and how you use the site, through cookies and similar technologies.
When you place an order or contact us, we collect the information you give us, such as your name, billing and shipping address, email address, phone number (if provided) and order details. Payment details are handled by our payment providers; we do not store full card numbers.
2. How we use your information
- To process, ship and deliver your orders
- To send order and shipping updates
- To answer your questions and provide support
- To prevent fraud and keep our store secure
- To improve our website
- To meet our legal obligations
3. Who we share it with
We share only the information needed with the companies that help us run the store: our e-commerce platform (Shopify), payment providers, fulfillment partners and shipping carriers. We do not sell your personal information.
4. Cookies
We use cookies to keep the store working (for example, your cart and country), to understand how the site is used, and to improve it. You can control or delete cookies in your browser settings, but some features may not work without them.
5. How long we keep it
We keep your information only as long as needed for the purposes above, including our legal, tax and accounting obligations.
6. Security
We take reasonable steps to protect your information. No method of storing or sending data online is completely secure.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, or to object to certain uses of it. To make a request, email us at elvorakitchen@gmail.com. If you are in the EU or UK, you can also complain to your local data protection authority.
8. Changes to this policy
We may update this policy from time to time. The latest version is always published on this page.
9. Contact
Elvora Kitchen
30 N Gould St #63822, Sheridan, WY 82801, United States
Email: elvorakitchen@gmail.com
Phone: +1 646 241 9967